Delete your Nudge account

1. 1

   Email us from any address

   Write to [email protected] and ask us to delete your account.

2. 2

   Tell us the phone number on the account

   Your Nudge account is identified by your phone number, so we need it to find the right account. Include it in the message, or send the message from an address we can match to it.

3. 3

   We confirm when it is done

   There is no charge, no form to fill in, and we will not ask you to justify the request or try to talk you out of it.

Your account and the data attached to it:

• Your account, name and phone number
• Tasks you created, including their due dates and history
• Notes, photos, videos and voice recordings you posted, and the files behind them
• Your notifications, and the push token for your device
• Any invitations you sent that nobody has accepted yet

A task you shared with other people does not disappear for them when you leave. What you posted into their task stays visible to them, under your name, unless you delete it first — deleting it from their side is not ours to do. If you want that gone too, remove it in the app before you ask us to close the account.

We may also keep a small amount of information where the law requires it, and only for as long as the law requires it.

You do not have to close your account to get rid of something. In the app you can delete:

• A task you created — open it, then use the menu on the task to delete it. Its updates and files go with it.
• A photo, video or voice recording you posted — open the task, find it under files or in the updates, and delete it there.
• An update you wrote — delete it from the updates thread on the task.

Anything you delete this way is removed for everyone on that task, not just for you, and it is gone from our systems on the same schedule as everything else below.

If you want something removed that you cannot reach in the app, email [email protected] and say what you want gone and the phone number on your account. We answer within 30 days, there is no charge, and your account stays open.

• Removed from our live systems within 30 days
• Removed from our backups within 90 days